top of page
MARKETING POWERED BY DATA (6).jpg

Journeys

Build Stronger Connections

Nurture Relationships.
Turn Prospects Into Lifelong Advocates.

Create loyal customers with journey-based campaigns that seamlessly guide them through every stage of the complex buyer’s journey. By engaging with customers across multiple touchpoints -- whether through personalized emails, targeted ads, or tailored content -- your brand builds meaningful connections that inspire trust and loyalty.

Micro Target Your Audience

Our guest communications programs are powered by data insight and driven by custom-built strategies to empower timely, meaningful interactions to reach the right people at the right moment in their customer journey.

Journey spoke

Automated Customer Journeys

Easily craft automated customer journeys from our extensive library of customizable options. Once set up, these programs work around the clock, ensuring your guests receive the right message at the right time, seamlessly enhancing their experience.

Lifecycle Add-ons

Implement a customizable multi-touch strategy with your preferred timeline intervals to remind and motivate guests to book.

journey email creatives

Behind the Scenes Value

Email promotions are tracked for ROI, and deliverability is continually monitored to ensure your communications are getting through. Replies are monitored and handled. Promotions undergo continuous testing to ensure they render correctly on both mobile and desktop, adhere to ADA requirements, and comply with current data standards.

Untitled.png

Stand Out in a Crowded Market

iStock-176896913 1.png

WHY HMA?

Tell your Story Better

email creative
hero shot of email creative
email creative
bottom of page